Subscription Terms
Effective 2 November 2026 · Version 2026-11-02.1
The Mail Club
Intercontinental Transatlantic Mail Club combines serialised digital story material and physical correspondence as described in your selected plan. Digital scheduling and physical dispatch are distinct. The plan description and accepted payment terms form part of your purchase. Contact corporation@intercontinentaltransatlantic.com. Physical correspondence: APARTADO 003609, EC CALVARIO - LISBOA, 1301-801 LISBOA.
Prices, billing and renewal
Before payment, review the currency, total charge, billing period, any discount, subsequent renewal amount and applicable delivery charges or restrictions. Monthly plans renew monthly and annual plans renew annually until cancelled under the applicable terms. A first-payment offer does not imply a permanent discount. Account creation, a checkout return page or an unconfirmed payment does not establish a paid subscription.
New and existing prices
We may change catalogue prices for new purchases. This does not automatically change an existing accepted subscription price or a period already paid. Any change to an existing agreement must have a lawful contractual basis, be communicated with appropriate advance notice, and preserve applicable cancellation rights. We do not reserve an unrestricted right to change prices retroactively.
Digital and physical fulfilment
Digital steps follow your episode schedule after confirmed payment. Physical correspondence is prepared and dispatched separately, and may remain outstanding after digital completion. You enter your own postal destination and are responsible for keeping the recipient, street, postal code and country accurate and deliverable. Check and update it before dispatch; contact us promptly if an already prepared delivery needs correction. This postal address is used to send and administer your Mail Club correspondence, not for advertising. If you choose not to provide a valid address, you acknowledge that you will not receive the physical part of the content while it is missing. Digital scheduling remains separate. Physical correspondence stays pending until a valid destination is recorded; this does not waive mandatory consumer rights. Report missing or damaged supplies so we can assess the appropriate remedy.
International delivery
Available destinations and delivery terms must be shown before purchase. International transit, customs and local import requirements may affect delivery. Any charges payable to us must be disclosed before payment; mandatory consumer rights concerning supply and remedies remain applicable.
Cancelling renewal
Use the subscription-management options provided from your account or contact us for assistance. Cancellation of future renewal is separate from statutory withdrawal or a claim about defective or missing supplies. The applicable cancellation date and any remaining paid access or fulfilment must be confirmed rather than inferred from closing a browser or account.
Withdrawal and refunds
Consumers retain applicable statutory withdrawal rights. In Portugal and the European Union, distance purchases generally include a 14-day withdrawal period, with the starting point and exceptions depending on the supply. A combined physical and digital plan must be assessed under its applicable rules. Immediate digital supply does not by itself remove withdrawal rights: any lawful exception requiring prior express consent, acknowledgement and confirmation must be handled separately before supply. Registration acceptance is not that consent. Contact us with an unequivocal withdrawal request; no particular wording is required. Where cancellation, non-supply or a defect entitles you to a refund or other remedy, we will apply the relevant law.
Pausing new purchases
We may place new plan purchases on hold while keeping the catalogue visible. This does not itself cancel existing subscriptions, stop renewals or remove already owed deliveries. Open payment links may need to be closed before the hold is fully confirmed.
Suspension or termination by us
We may act for non-payment, reasonably evidenced fraud, unlawful use, material breach or discontinuation of the service, subject to applicable law. We will provide appropriate notice and an opportunity to remedy where appropriate. We will not use termination to retain payment for supplies we are legally required to provide or refund.
Previously released material
Canonical digital material already released to an eligible account retains the access rights described by the service, including the applicable retained-access rules after a payment lapse. Access to new releases and new fulfilment remains subject to eligibility. These provisions do not reduce mandatory legal rights.
Mandatory rights and disputes
Portuguese law applies only to the extent permitted by applicable law. Consumers keep mandatory protections that apply in their country of residence. Nothing here imposes an exclusive forum that removes those rights. Contact corporation@intercontinentaltransatlantic.com to seek a resolution, without restricting access to competent authorities or courts.
